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  • How do I store my tallow cream and what is the shelf life?
    To ensure the longevity and quality of your tallow skincare products, it is recommended to store them in a cool, dry place away from direct sunlight. Tallow-based products are generally stable at room temperature and do not require refrigeration. By storing them properly, you can enjoy the benefits of your tallow skincare for extended periods without any compromise in effectiveness or texture.
  • What do I do if my tallow cream is melted or hard when I receive my order?
    If you receive your tallow cream and it arrives melted, don't worry! Simply place the cream in the refrigerator until it solidifies. Once solid, remove it from the refrigerator and let it sit out at room temperature until it slightly softens. Give it a gentle stir, and your tallow cream should regain its original whipped consistency. On the other hand, if your tallow cream arrives hard, allow it to come up to room temperature. As it warms, it will soften and return to its original consistency. Please note that tallow cream may naturally vary in texture based on temperature fluctuations during transit, but it will still provide the same nourishing benefits for your skin. If you have any concerns or further questions please reach out to us via the chat or send us an email to
  • Are your products ok for sensitive skin?
    Absolutely! Tallow skincare products are often well-tolerated by sensitive skin types. Tallow contains natural fatty acids that closely resemble the oils produced by our skin, making it highly compatible. This helps to nourish and moisturize the skin without causing irritation. However, as with any new skincare product, it's essential to perform a patch test before full application. This will help determine individual sensitivities and ensure a positive experience. Also, we offer unscented tallow creams for those who are known to have sensitive skin. If you have specific concerns or sensitivities, we recommend consulting with a dermatologist before incorporating tallow skincare into your routine.
  • Can body butters be used on the face?
    Body butters are formulated with specific ingredients and concentrations that are suitable for the needs of the body, and may not be ideal for facial use. We do not recommend using body butters on the face for a couple of reasons. Firstly, our body butters contain coconut oil, which has a higher comedogenic rating and may clog facial pores, potentially leading to breakouts. Secondly, body butters typically have a higher concentration of essential oils, which can be more potent and potentially irritating to the delicate skin of the face. To ensure the best care for your facial skin, we offer a range of products specifically designed for facial use, such as our tallow face cream moisturizers.
  • Are essential oils safe to use on the skin?
    Yes, when used properly, essential oils can be safe to use on the skin. However, it is important to exercise caution and follow recommended guidelines. Essential oils are highly concentrated plant extracts and should be diluted before applying to the skin to prevent irritation or adverse reactions. It is also crucial to perform a patch test prior to using essential oils to check for any sensitivities. Some essential oils may not be suitable for certain individuals, such as pregnant women, infants, or those with specific medical conditions. It's always a good idea to consult with a qualified healthcare professional before using essential oils if you are under the age of 18, pregnant, suffering from any medical condition, or taking medication.
  • What is your ingredient philosophy?
    Our ingredient philosophy revolves around using natural, toxin-free ingredients with no preservatives. We believe in simplicity, utilizing minimal ingredients to create effective skincare products. When available, we source our tallow from local Wyoming ranchers, ensuring sustainable practices and supporting our community. Our tallow is derived from 100% grass-fed and grass-finished beef, guaranteeing the highest quality. We prioritize transparency and quality, crafting our products with care to provide you with the best skincare experience possible.
  • How does free shipping work?
    Customers get free shipping on orders $50 or more in the US ($35 or more on Etsy). No shipping upgrade requests will be accepted on free shipping. The order will ship via USPS at the most affordable rate (parcel select ground, first class, or priority).
  • What is your return or refund policy?
    We do not accept returns or exchanges due to the nature of our skincare products, as they cannot be restocked or resold for safety reasons. However, customer satisfaction is important to us. If you have any problems with your order, please contact us, and we will do our best to address any concerns or issues. We kindly request that you inform us if your order arrives damaged, is delayed or not delivered, as the customer is responsible for keeping us updated. Please send us a message in our online chat or an email to Your support is greatly appreciated, and we are here to assist you in any way we can.​
  • Do your grass-fed tallow creams smell like beef?
    Tallow has a natural odor that can vary depending on factors such as the animal's diet and processing methods. While some individuals may detect a faint scent reminiscent of beef, we take great care to minimize any strong or unpleasant smells in our tallow creams. Our formulations are crafted to neutralize the natural scent of tallow, resulting in a product that is not overwhelmingly beef-like. If you are sensitive to the scent of tallow, we offer scented creams that are lightly infused with organic essential oils. These scented options provide a delightful aroma and can be a better choice if you don't prefer the natural scent of tallow. We want your skincare experience to be enjoyable, and effective, but also pleasurable.
  • What is your shipping policy?
    Thank you for choosing our online store! We strive to provide you with a seamless and satisfactory shopping experience, including reliable shipping options. Please review our shipping policy below for information on our shipping methods, processing times, and shipping upgrades. Shipping Methods: We exclusively use the United States Postal Service (USPS) for shipping all our orders. We offer two shipping options based on the weight of the products: a. First-Class Shipping: This option is available for lightweight products. It provides a cost-effective solution for smaller items that meet the weight criteria for first-class shipping. b.Priority Shipping: This option is available for products that exceed the weight limit for first-class shipping. Priority shipping offers faster delivery and includes package tracking. Packaging: To ensure the safe delivery of your items, all products are carefully packaged in sturdy boxes. Additionally, we wrap each product in bubble wrap to provide extra protection and prevent breakage during transit. Processing Time: Please note that all orders require a processing time of 1-3 business days before they are shipped. This processing time allows us to carefully prepare and package your items to ensure their quality and accuracy. Shipping Upgrades: For orders with paid shipping, customers have the option to upgrade their shipping method to Priority Shipping during the checkout process. This allows for faster delivery and package tracking. However, please note that shipping upgrade requests are not applicable to products with free shipping. Free Shipping: We offer free shipping on select products. Orders eligible for free shipping will be shipped using the most economical shipping method available, which is typically First-Class Shipping. Please note that no shipping upgrade requests will be accepted for products with free shipping. Tracking Information: Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment on the USPS website or through their tracking system. Shipping Restrictions: At present, we only ship within the United States and Canada. Damaged, Delayed, or Undelivered Orders: We take great care in packaging and shipping your orders. However, in the unlikely event that your order arrives damaged, is delayed, or not delivered, we kindly request that you inform us as soon as possible. The customer is responsible for keeping us updated regarding any issues with the delivery. We will work with you to resolve the problem promptly and ensure your satisfaction. If you have any further questions or require assistance regarding shipping, please don't hesitate to contact our customer support team. We are here to help! Note: This shipping policy is subject to change without prior notice. Please refer to the latest version available on our website for the most up-to-date information.
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